Withdrawal Information

Right to withdraw from contract

You have the right to cancel this contract within 14 days without giving reasons. The cancellation period runs fourteen days from the day that you (or a third person other than the carrier and named by you) have (or has) taken the goods into possession.
In order to work on your right to cancel, you have got to inform us:

MH Metal Holiday GmbH
MHSHOP-ONLINE
Rosentaler Straße 189
9020 Klagenfurt
Austria

Email: info@mhshop-online.com

by sending us a clear declaration (such as a letter sent by post or an email) about your decision to cancel this contract. You may or may not use the attached example form. For the keeping of the cancellation term, sending the notification about using the right to cancel before end of cancellation term will suffice.

Consequences of withdrawal

In case of your cancellation, we are obliged to refund all of your payments incl. shipping charges immediately and by no later than fourteen days from the day that we received your notification about cancelling this contract.
For the repayment, we will use the same payment method, which you originally applied for your transaction, unless a clear agreement has been reached to the contrary. By no means you will be charged for the payment method used.

We are allowed to deny repayment, until we regained the goods or until you provided evidence that you have returned the goods, depending on which happened earlier. You are obliged to return the goods immediately, and by no later than fourteen days from the day that you inform us about your cancellation of this contract, to the following address:

MH Metal Holiday GmbH
MHSHOP-ONLINE
Rosentaler Straße 189
9020 Klagenfurt
Austria

Term is kept by sending off the goods before expiration of the fourteen days time limit. You will cover the direct shipping costs for returning the goods. You are obliged to compensate for possible deterioration of the goods only, if this deterioration results from a way of handling unnecessary in order to solely examine quality, properties and functioning of the goods.